Proteus – VoIP QMS

Enterprise V7 Add‐on Modules

Proteus VoIP QMS is designed for businesses demanding better performance from their VoIP network.

It works exclusively with Cisco PBX platforms and offers high-quality, real-time, graphical monitoring of call information such as jitter, latency, packet-loss, mean opinion score (MOS), call count, average call duration and bandwidth utilisation.

The system offers voice and network managers an investigatory reporting capacity to define success metrics and service levels for a voice application’s quality of service.

Key Business Features

      • Accurate analysis of your call quality.
      • Time saving detail reporting at a click.
      • Monitor multiple systems.
      • Centralised reporting, suitable for multi-national use.
      • Powerful reporting and filtering – 9 VoIP specific reporting templates.
      • Report auto-scheduling.
      • Real-time calls in a clear graphical display.
      • Sophisticated WEB browser interface with defined security levels.


Application Benefits

      • Sophisticated web browser based, dashboard-style interface.
      • Highly granular access policies, defined and limited by the system administrator, allowing secure access.
      • ITU standard E-Model based MOS calculation.
      • Monitors multiple systems.
      • Powerful reporting and filtering features.
      • Auto scheduling of reports.
      • Export reports to Word, Excel, CSV, PDF etc.
      • Immediate, proactive warning of call quality issues.
      • End-point identification.
      • Identifies gateways that are handling the largest amount of bandwidth or call volumes.
      • Identify the specific E1/T1 trunks used on the gateway.
      • Confirm that switches are functioning correctly.

Proteus VoIP QMS collects and reports on-the-call records produced by VoIP telephony systems. These records contain information such as call origination, destination, duration, and termination status. Usefully, they can also contain UserID (extensionmobility), IP address and MAC address information for users and devices on VoIP networks.

Most VoIP systems also provide information about the quality of the calls they process, including metrics such as jitter and latency, as well as the number of packets that were sent, received and lost.